FAQs and Issues

5G Issues

5G is mostly rolling out in an incremental (NSA - Non stand alone) approach utilizing the existing 4G networks. In this hybrid approach the devices have dual connectivity to both 4G and 5G networks. 4G is primary and 5G is secondary network. When secondary is in range device is connected to both 4G and 5G simultaneously. However since this is rolling out stage number of 5G cells will be limited. So 5G connectivity may not be there all the time even though your network is NSA. This app will report 5G only if 5G cells are in range. This will most probably be at variance with device status bar which will report 5G if NSA is detected. Please help to improve app by giving feedback on this issue.

Purchase Issues

The most common issue few users face is when purchase is charged/completed but premium features are not unlocked. This is mainly because app depends upon play store app to refresh purchases which sometimes gets delayed. This can also happen after a device change or android update

Try these steps

Widget issues - Things to try

Android permissions

Widget update rate

Updating widgets too frequently is not recommended. Frequent updating doesn’t allow device to sleep and this leads to battery drain. Also querying the telephony subsystem is resource intensive and may lead to system instability. So it is recommended to keep widget update rate at either manual mode or at 15 min interval.

Dual SIM Errors - Things to try


Tech Notes :-

Signal

Tech Note - Networks

Tech Note - Technologies

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